A career with The Toronto Regional Real Estate Board (TRREB) offers individuals rewarding opportunities to use their skills and talents to help make a difference in serving our diverse membership of over 62,000 real estate brokers and salespersons across the Greater Toronto Area.

If you’re looking for a challenging career in a dynamic work environment, TRREB is the place to be.

 

A REWARDING CAREER AWAITS YOU AT THE TORONTO REGIONAL REAL ESTATE BOARD.

 

TRREB currently has an opportunity for an Arbitration and Professional Standards Coordinator to fill a permanent, full-time role within the Arbitration and Professional Standards department. The successful candidate will report directly to the Manager, Arbitration and Professional Standards and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Arbitration and Professional Standards Coordinator is responsible for administering hearings and complaints processes to address and resolve issues and infractions, utilizing the appropriate Toronto Regional Real Estate Board (TRREB) approved process.

You will be required to organize volunteer panels to hear and provide recommendations on TRREB Member grievances and misconduct, investigate alleged violations, attend hearings and document decisions of the panel, with the goal of achieving suitable and quality results.

In this role, a thorough knowledge of the Real Estate Council of Ontario (RECO) rules, the Canadian Real Estate Association (CREA) guidelines surrounding trademarks, the Ontario Real Estate Association (OREA) policies, TRREB’s By-Law, MLS® Rules and Policies and all other applicable legislation and policies governing REALTORS® is required.

PRINCIPAL DUTIES

  1. Maintain and enforce compliance with TRREB’s By-Law, MLS® Rules and Policies, and CREA Trademark Rules and Standards of Business Practice as it relates to Arbitration matters and/or Appeals etc., including determining jurisdiction for the complaint.
  2. Receive, investigate and arrange for the resolution of TRREB Member complaints and infractions, utilizing a TRREB approved remedial process that maintains TRREB’s high standards of conduct and cooperation amongst REALTORS® .
  3. Handle the administration of arbitration and professional standards hearings, including determining jurisdiction, conducting research, preparing summary reports of findings, collecting relevant supporting documentation, supporting the panel in complaint reviews and transcribing panel decisions.
  4. Liaise with panel members to arrange hearings, mediations and complaint reviews, including evaluating panel members on an on-going basis.
  5. Confer with and support Panel and Roster Chairs on issues and matters that arise, providing procedural advice and guidance as required.
  6. Act as a Case Presenter for Professional Standards Hearings as required, ensuring impartiality and avoiding any conflict of interest.
  7. As Case Presenter, review files in advance and prepare to orally present evidence of alleged Member misconduct or infractions at hearings.
  8. Help maintain an up to date central depository of all compliance activities and relevant arbitration and professional standards data, including the nature of the complaint received, investigation outcomes and panel decisions.
  9. Respond to Member enquires on matters pertaining to Arbitration Guidelines and Professional Standards procedures, TRREB’s By-Law, MLS® Rules and Policies, RECO Code of Ethics, CREA Trademark Rules and Standards of Business Practice and OREA By-Law as it relates to Arbitration matters and/or Appeals etc.
  10. Handle invoicing and payment processes as applicable.
  11. Prepare all worksheets, memos, reports, minutes and correspondence as required.
  12. Ensure all appropriate documents and any outstanding correspondence are completed/received within the allotted time frames.
  13. Utilize effective strategies to ensure a consistent level of excellent customer service.
  14. Help maintain an up to date operating and training manual for the department when processes and practices change.
  15. Assist with TRREB special events, including on-site assistance at the event as required.
  16. Perform other duties as assigned from time to time to support the needs of the department.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures, knowing and complying with all health and safety regulations. Personal protection and safety equipment will be used if/when required. Any injury or illness, unsafe acts or unsafe conditions must be reported immediately to their Supervisor.

REQUIREMENTS

Education:

  • Bachelor’s degree in Law, Business Administration or related discipline.
  • Alternative Dispute Resolution Certificate is an asset.

Experience:

  • 3 to 5 years of related experience, preferably in a legal environment.
  • Experience with arbitrations, mediations, professional disciplinary hearings, administrative tribunals and applying legal concepts and analyses as required.
  • Advanced knowledge of conducting legal and administrative proceedings and processes required.
  • Highly developed verbal and written communication skills.
  • Ability to solve problems with practical solutions.
  • Excellent group facilitation and interpersonal skills.
  • Demonstrated proficiency in conducting presentations and public speaking in a variety of settings.
  • Positive and service-oriented attitude with an emphasis on providing excellent customer service.
  • Strong organizational and time management skills, including the ability to effectively manage multiple tasks and competing priorities.
  • Proficiency in Microsoft Office Suite.

SPECIAL WORKING CONDITIONS

  • Occasional overtime may be required.
  • This position has exposure to highly confidential information. Every effort must be made to ensure that sensitive information is properly stored and secured. Confidentiality and tact are essential.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Please include ""Arbitration and Professional Standards Coordinator" in the subject line.

Note: The COVID-19 vaccination is a condition of employment at TRREB unless you have a medical or religious exemption pursuant to the Ontario Human Rights Code.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted.

A REWARDING CAREER AWAITS YOU AT THE TORONTO REGIONAL REAL ESTATE BOARD.

 

TRREB currently has an opportunity for a full-time Corporate Events Planner to fill a15-month contract (with a possible extension or conversion to a permanent position) in the Communications and Government Affairs department. The successful candidate will report directly to the Senior Manager, Communications and Member Engagement and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

  • The Corporate Events Planner is responsible for assisting with the planning and execution of the Toronto Regional Real Estate Board’s (TRREB’s) corporate events from conception through to completion, in consultation with TRREB’s executive and management teams.
  • The incumbent will assist with all corporate event delivery elements, including event planning, design, production, supplier sourcing, contracting and payment. Handling the administration and logistics of numerous Member events and discerning work priorities to ensure timely execution are important requirements of the position.
  • The role requires an experienced professional with strong interpersonal and communication skills, who is able to manage multiple initiatives concurrently.

PRINCIPAL DUTIES

  1. Assist with the planning, coordinating and organizing of TRREB’s corporate events including:
    1. set-up and on-site execution (in-person and virtual events)
    2. contract negotiations
    3. programming and scheduling
    4. coordination of entertainment and speakers
    5. sponsorship fulfillment
    6. booking of event space
    7. design room layout and floor plans
    8. order placement for food & beverage, equipment, supplies, etc.
    9. arranging audio visual and signage
    10. registration and ticketing
    11. any other event-related matter.
  2. Create event plans including timelines, key milestones and deadlines for each event.
  3. Conduct research, make site visits and find resources, including cataloguing event information, sources and ideas for future reference.
  4. Collaborate with internal departments to ensure that conference print and digital material is submitted, produced, proofed and delivered according to set schedule (i.e. show guides, signage, handouts, multimedia).
  5. Collaborate with appropriate departments to promote and publicize events in advance, to ensure maximum awareness of the events.
  6. Work with 3rd party event providers in a collaborative manner to ensure that goals of the event are achieved and budget is adhered to.
  7. Distribute thank you letters, gift and event evaluation questionnaire for all events upon event completion as applicable.
  8. Arrange flights, transfers and hotel rooms for Staff, Board of Directors, guest speakers, exhibitors, etc. as required.
  9. Ensure compliance with insurance, contractual, legal, health and safety obligations.
  10. Outline staff requirements and coordinate the sourcing of staff with the Manager, Human Resources, including arranging staff training in advance of events.
  11. Proactively handle and troubleshoot any issues that arise on the event day.
  12. Conduct post-event evaluations, debriefs and report on outcomes to improve future events.
  13. Suggest new ideas to build upon the current success of TRREB events.
  14. Maintain a record of attendee participation for better planning of events in the future.
  15. Maintain a record of all promotional materials used for events, including newspaper ads and brochures.
  16. Keep track of event finances including cheque requisition, invoicing, and reporting.
  17. Additional duties as may be assigned from time to time.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures, knowing and complying with all health and safety regulations. Personal protection and safety equipment will be used if/when required. Any injury or illness, unsafe act or unsafe conditions must be reported immediately to their Supervisor.

REQUIREMENTS

Education:

  • Bachelor’s Degree or College Diploma in Event Management.
  • Accredited Certified Meeting Professional (CMP) or comparable event management certification preferred.

Experience:

  • Minimum 5 years of event planning experience with small and large format events of 1,000+ attendees.
  • Minimum 3 years of experience with conference and trade show management.
  • Exceptional organizational and time-management skills, with ability to multitask.
  • Excellent written and verbal communication skills.
  • Strong people and project management skills.
  • Works well under pressure.
  • Proficient in GoTo Webinars, Zoom meetings/event recordings, MS Office, including Word, PowerPoint, Outlook and Excel.

SPECIAL WORKING CONDITIONS

  • Working attendance may be required at functions and events, held outside of regular work hours. Occasional after-hours work, including evenings and weekends may be required.
  • A reliable vehicle and valid Ontario driver’s license are required, as well as a personal cell phone to be used for business purposes as required.
  • Must be able to lift and transport moderately heavy items on occasion.
  • This position has exposure to confidential information. Every effort must be made to ensure that sensitive information is properly stored and secured. Confidentiality is essential.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Please include "Corporate Events Planner" in the subject line.

Note: The COVID-19 vaccination is a condition of employment at TRREB unless you have a medical or religious exemption pursuant to the Ontario Human Rights Code.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted.

A REWARDING CAREER AWAITS YOU AT THE TORONTO REGIONAL REAL ESTATE BOARD.

 

TRREB is looking for a Business Intelligence Analyst to fill a permanent, full-time role within the Information Services department. The successful candidates will report directly to the Chief Market Analyst and Director, Service Channels and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Business Intelligence Analyst is responsible for leveraging TRREB MLS® data and related third-party datasets and translating it into actionable business insights for TRREB.

This position requires that you examine a large amount of data utilizing a suite of database and BI tools, including but not limited to the Microsoft SQL Server stack, Microstrategy, Dundas BI, Tableau, Eviews, and the ESRI GIS stack, to produce reports and identify trends that TRREB can utilize to make informed decisions and/or communicate to its Members and the public.

The screening and collection of data, the development of new and innovative data analysis processes and data analytics, and metrics monitoring are key requirements of the position. The incumbent will be responsible for building tools, reports, and dashboards that deliver and process crucial data for TRREB’s business needs.

PRINCIPAL DUTIES

  1. Produce all data tables required for monthly, quarterly and annual reports and press releases, including Market Watch, Rental Market Report, Condo Market Report, Commercial Realty Watch, and Market Year In Review and Outlook Report.
  2. Generate ad hoc reports on the housing market and underlying drivers.
  3. Update TRREB's data warehouse with internal and third-party data on a regular basis, including searching for and integrating new data sets that would be useful in the analysis of real estate markets in southern Ontario and beyond.
  4. Review and evaluate research undertaken to ensure that key data and findings are accurate.
  5. Keep current on housing market data-related issues and market trends through regular review of media and professional reports, including networking with counterparts at other real estate associations, economic associations, and data analysis groups.
  6. Proactively investigate new sources of research, data, modelling, and reporting methods and implement as appropriate to enhance current analytical models and reporting. This includes the use of TRREB’s existing BI platforms and the use of new approaches, especially open-source platforms including those based on Python and R.
  7. Assist with TRREB special events, including on-site assistance at the event as required.
  8. Perform other duties as may be assigned from time to time.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures, knowing and complying with all health and safety regulations. Personal protection and safety equipment will be used if/when required. Any injury or illness, unsafe acts or unsafe conditions must be reported immediately to their Supervisor.

 

REQUIREMENTS

Education:

  • A Bachelor’s degree related to database management, business intelligence, and/or data science.

Experience:

  • 2 - 3 years of experience in a business intelligence/data science role, with experience in the real estate sector an added benefit.
  • Experience building, maintaining and querying relational databases, including SQL Server.
  • Experience using business intelligence applications, including Microstrategy, Dundas BI, Tableau, Power BI etc.
  • Experience with time series modelling and forecasting, including seasonal adjustment using Eviews, SAS, Python, R, or similar applications would be an asset.
  • Experience with Geographic Information System applications would be an asset.
  • Experience building web applications to display data in a user-friendly format would be an asset.
  • Good written and verbal communication skills.
  • Excellent proficiency in Microsoft Office Suite.

SPECIAL WORKING CONDITIONS

  • The incumbent is expected to complete projects under tight time constraints, which may require after hours or weekend work.
  • This position has exposure to confidential information. Every effort must be made to ensure that sensitive information is properly stored and secured. Confidentiality is essential.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Note: Please include "Business Intelligence Analys" in the subject line.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities, and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted.

A REWARDING CAREER AWAITS YOU AT THE TORONTO REGIONAL REAL ESTATE BOARD.

 

TRREB is looking for a Relationship & Satellite Office Manager to fill a permanent, full-time role within the Member Services department. The successful candidate will report directly to the Director, Member Services and CEO and will be responsible for the duties outlined below.

PRIMARY RESPONSIBILITIES

The Relationship & Satellite Office Manager is responsible for identifying new opportunities with other real estate boards and associations. This will include managing the day-to-day interactions with all TRREB partner boards to ensure a successful long-term business relationship that is mutually beneficial and overseeing the day-to-day operations of TRREB's satellite offices.

The incumbent will be required to collaborate with board partners and internal TRREB team for the timely and successful delivery of TRREB products and services.

This role is highly collaborative and requires high technical aptitude, in conjunction with project management and relationship skills.

PRINCIPAL DUTIES

  1. Identify, pursue, and engage new opportunities between TRREB and other Real Estate Boards and Associations.
  2. Serve as TRREB's point of contact for all matters related to partner boards and satellite offices.
  3. Assist with partner board and satellite office onboarding, including providing guidance and support as required.
  4. Ensure that TRREB's services and service commitments are delivered based on contract terms and with high service quality.
  5. Facilitate partner board retention by building a strong business relationship between TRREB and partner boards and maintain a trusted advisor relationship with them.
  6. Provide a high level of customer service by providing prompt updates and responses to inquiries from partner boards and satellite office staff.
  7. Provide ongoing relationship servicing, including collaborating with TRREB's partner boards and satellite office staff, to identify product/service issues and opportunities for improvement.
  8. Manage issue resolution from inception to completion, including timely escalations to ensure a prompt and suitable outcome.
  9. Arrange engagement activities between TRREB and partner boards/satellite offices, including information sharing opportunities, regular update meetings, etc.
  10. Coordinate support and training of partner boards and satellite offices in conjunction with the Director, Member Services as required.
  11. Participate in partner board/satellite office contract preparation and renewal in conjunction with legal counsel.
  12. Monitor trends and developments in the real estate industry and surrounding areas to TRREB and keep TRREB leadership informed on a timely basis.
  13. Facilitate meetings and collaboration between TRREB and the board partners/satellite offices, including minuting the meetings and preparing meeting agendas and reports as required.
  14. Assist with the research, procurement and opening of TRREB satellite locations as required.
  15. Work with the Senior Manager, Facilities to retain licensed, bonded and fully insured contractors who have been vetted for good pricing and good work that is up to code to address premise-related concerns at all satellite office/partner board locations, as required.
  16. Ensure that work completed by outside contractors meets TRREB quality standards and that needed repairs are handled in a timely and cost-effective manner.
  17. Provide positive and prompt response to staff requests at all satellite office/partner board locations, including requests for supplies, equipment, etc. as applicable.
  18. Conduct annual and periodic employee performance appraisals for direct reports in conjunction with the Director, Member Services, keeping the Director, Members Services apprised of job performance on a regular and continuous basis to ensure a smooth and efficient operation.
  19. Assist in the preparation of the annual operating budget for satellite office/partner board locations and any capital purchases requirements.
  20. Assist with TRREB special events including on-site assistance at the event and deliveries as required.
  21. Perform other duties as assigned from time to time.

HEALTH AND SAFETY RESPONSIBILITIES

The incumbent will follow safe work procedures and comply with all health and safety regulations. Personal protection and safety equipment will be used if/when required and they will promptly report any injury or illness, unsafe acts or unsafe conditions immediately to their supervisor.

 

REQUIREMENTS

Education:

  • Bachelor's or graduate degree in Communications, Marketing, or Business

Experience:

  • Minimum 5 years' related work experience.
  • An existing professional network within the real estate field would be a major asset and non-profit experience a plus.
  • A strong understanding of real estate and current issues in the real estate industry.
  • Some knowledge of the Building and Fire Codes and Health and Safety regulations required.
  • Excellent relationship building skills.
  • Demonstrated leadership skills and the ability to foster teamwork and collaboration.
  • Strong writing skills, with experience in developing proposals and plans.
  • Experience with marketing practices and initiatives.
  • A track record as a strategic thinker and planner committed to innovation and creative problem-solving.
  • Excellent organizational and time management skills.
  • A results orientation with a commitment to a high standard of service.
  • Ability to self-motivate and take initiative with minimal supervision.
  • Maturity, judgment, and the proven ability to work with corporate leaders.

SPECIAL WORKING CONDITIONS

  • Working attendance may be required at TRREB functions and special events, which may be held outside of regular business hours.
  • Occasional overtime and after-hours work, including evenings and weekends may be required.
  • Physical requirements of the position will require occasional lifting and carrying of heavy objects on occasion. Must be able to lift and move heavy objects when required.
  • This position will be exposed to highly confidential material and/or information. Every effort must be made to ensure that sensitive information and/or materials are shared with appropriate staff and properly stored and secured.
  • A reliable vehicle and valid Ontario driver's license are required for travel within the province of Ontario.

Application Details

To apply for this position, please submit your cover letter and resume to the attention of:

Claudia Pugliese
Manager, Human Resources
via e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
via fax: (416) 443-8134

Note: Please include "Relationship & Satellite Office Manager" in the subject line.

As an employer committed to the principles of employment equity, we encourage applications from women, Indigenous peoples, visible minorities, persons with disabilities and persons of all sexual orientation or gender identity. We are committed to providing an inclusive and barrier free experience to applicants with accessibility needs in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. To request accommodation during the recruitment process, please indicate this in your email.

While we thank all candidates for their interest, only those short-listed will be contacted